At ROY, we invest in the long term by investing in our employees, to give the best client experience.
Julie Roy


About ROY


Our mission

At ROY, we care, and our commitment is reflected in everything we do. Because we are committed to our customers and our employees, we take pride in helping to keep spaces safe and welcoming for those who use them every day. ROY offers a full spectrum of high-quality building maintenance services. ROY supports environmental responsibility, and we offer our employees a healthy work environment while delivering value to our clients. Finally, the company’s commitment to our employees and clients is to respect and support, on a daily basis, the values that underlie each and every one of our activities.
 


Certifications and awards

  • 2016 : Les Services Ménagers Roy wins the silver medal at the 10th annual Business Transfer Awards
  • 2011 : Prix Orchidée in recognition of Groupe SMR’s contribution to the economic and social development of East Montreal (CCEM)
  • 2007 : Winner in the Social Responsibility and Sustainable Development category at the Mercuriades awards
  • 2010 : ISO 14001:2004 certification
  • 1996 : The first cleaning service company in Quebec to be certified under ISO 9003


At ROY, the environment is a priority

All ROY subsidiaries strive to find concrete ways to protect the environment by practicing a policy of environmental management and sustainable development.
  • We promote the use of environmentally-friendly products that are certified EcoLogo or Green Seal.
  • We use large-format concentrates to minimize the number of plastic containers we use.
  • Our toilet paper and paper towel supplies are made from recycled materials.

Business Transfer Awards

It is with much pride that ROY congratulates our president, Mrs. Julie Roy, recipient in the category of Family Transfer at the 10th anniversary of the Business Transfer Awards.
Learn More

Our values


Honesty

Ethics, transparency and loyalty 

Be open yet tactful. Have a moral code and be conscientious and loyal to the company. Have honest relationships, avoid manipulating others to achieve our goals.


Performance

Diligence, consistency and productivity


Invest in our work and check that our work is done properly. Demonstrate exemplary behaviour, comply with work standards and procedures. Set our own high standards for quality


Openness to change

Strive to learn, innovate and evolve 


Be open to the unfamiliar, adapt to new ways of doing things. Have multiple interests, be curious, embrace new experiences. See change as an opportunity to learn, not an obstacle to overcome.


Job satisfaction

Respect, cooperation, communication


Contribute to the development/maintenance of a healthy, tension-free work environment. Stay calm and controlled in all situations. Offer help spontaneously, show consideration and listen to others


Commitment

Responsibility, motivation, dedication


Be committed to the company’s success. Show pride and loyalty toward the company. Devote ourselves to our work and do what it takes to achieve the best possible results.

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